Shipping Policy

• 1. Order Processing Times
• Orders processed within 2 to 3 business days (excluding weekends and holidays).
• Notification sent upon order shipment.
• Timely updates on potential delays due to high order volume or postal service issues.

2. Domestic Shipping Rates and Estimates:

• Calculated shipping rates displayed at checkout.
• Free shipping for orders over 500 CAD within North America.

3. Local Delivery & Pickup Options:

• No local delivery available due to warehouse logistics.
• In-store pickup not offered due to warehouse logistics.

4. International Shipping:

• Shipping to the United States of America only.
• No shipping outside Canada and the United States.
• International shipping charges displayed at checkout.
• Import duties and taxes may apply, customer's responsibility.

5. Tracking Your Order:

• Email notification with tracking number upon shipment.
• Allow 48 hours for tracking information to update.
• Contact us if the order hasn't arrived within 21 days of shipping confirmation.

6. Refunds & Returns:

• Returns accepted within 30 days of delivery for unused items in original condition.
• Full refund minus return shipping costs.
• Report damaged orders with order number.

For further inquiries, contact us at info@carefootebs.com. We're here to help.